Cookie Policy
Last Updated: February 11, 2025
This Cookie Policy explains how Helthranex ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at cbede-auth.com (the "Website"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information. Cookies set by the website owner are called "first-party cookies," while cookies set by parties other than the website owner are called "third-party cookies."
Why We Use Cookies
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for analytics, advertising, and other purposes.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features. Without these cookies, certain services you have requested cannot be provided. These cookies do not gather information about you for marketing purposes.
Examples:
- Session management cookies that allow you to log in and navigate the platform
- Security cookies to authenticate users and prevent fraudulent use of login credentials
- Load balancing cookies to ensure the Website functions properly
Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, such as which pages are visited most often, how users navigate through the site, and if they receive error messages. These cookies help us improve the performance of our Website and understand user behavior patterns.
Examples:
- Google Analytics cookies that track page views, session duration, and traffic sources
- Error tracking cookies that help us identify and fix technical issues
- Performance monitoring cookies that measure page load times and responsiveness
Functionality Cookies
These cookies allow our Website to remember choices you make (such as your username, language preference, or region) and provide enhanced, personalized features. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.
Examples:
- Preference cookies that remember your selected language or display settings
- User interface customization cookies that store your dashboard layout preferences
- Video player cookies that remember your volume and caption preferences
Advertising and Targeting Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies remember that you have visited a website and share this information with other organizations, such as advertisers.
Examples:
- Retargeting cookies that show relevant ads based on your browsing history
- Social media cookies that enable you to share content and see social features
- Marketing analytics cookies that measure the effectiveness of our campaigns
Specific Cookies We Use
Below is a detailed list of the cookies we use on our Website:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| session_id | Maintains user session and login state | Essential | Session |
| csrf_token | Security protection against cross-site request forgery | Essential | Session |
| user_preferences | Stores display and interface preferences | Functionality | 1 year |
| _ga | Google Analytics - distinguishes unique users | Analytics | 2 years |
| _gid | Google Analytics - distinguishes users | Analytics | 24 hours |
| _gat | Google Analytics - throttles request rate | Analytics | 1 minute |
| tracking_consent | Stores your cookie consent preferences | Essential | 1 year |
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website, deliver advertisements, and provide interactive features. These third parties have their own privacy policies and cookie policies, which we encourage you to review.
Third-party services we use include:
- Google Analytics: Web analytics service that tracks and reports website traffic
- Social Media Platforms: Integration cookies from platforms like Facebook, Twitter, and LinkedIn for sharing functionality
- Video Services: Cookies from embedded video players such as YouTube or Vimeo
- Communication Tools: Cookies from live chat services and customer support platforms
How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings in your web browser or by using our cookie consent tool when you first visit our Website.
Browser Controls
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as some features may not function properly. Here is how you can manage cookies in popular browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
- Opera: Settings → Privacy & security → Cookies
Opt-Out Options
You can opt out of specific third-party cookies through the following mechanisms:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Advertising Cookies: Visit the Digital Advertising Alliance opt-out page or the Network Advertising Initiative opt-out page
- Social Media Cookies: Adjust privacy settings within each social media platform
Mobile Device Settings
If you access our Website through a mobile device, you can manage cookies and tracking through your device settings:
- iOS devices: Settings → Safari → Privacy & Security
- Android devices: Settings → Google → Ads → Opt out of Ads Personalization
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no uniform standard for how DNT signals should be interpreted. Our Website does not respond to DNT signals at this time. However, you can still manage your cookie preferences through your browser settings as described above.
Web Beacons and Pixel Tags
In addition to cookies, we may use other technologies such as web beacons (also known as pixel tags or clear GIFs) to track user behavior and measure the effectiveness of our communications. Web beacons are tiny graphics with a unique identifier that function similarly to cookies and are used to track online movements of web users and to understand which emails are opened and acted upon.
Cookie Retention Period
The length of time a cookie remains on your device depends on whether it is a "persistent" or "session" cookie:
- Session Cookies: These cookies are temporary and are deleted from your device when you close your web browser
- Persistent Cookies: These cookies remain on your device for a set period specified in the cookie or until you manually delete them. The duration varies depending on the purpose of the cookie
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Cookie Policy on this page with an updated "Last Updated" date. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Helthranex
12th St - Khalifa City - Sector 32
Abu Dhabi, United Arab Emirates
Email: info@cbede-auth.com
WhatsApp: +971 9 236 0059
Telegram: +971 9 236 0059
Additional Information
Children's Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children through cookies. If you believe that we have inadvertently collected such information, please contact us immediately so we can delete it.
Your Rights
Depending on your location, you may have certain rights regarding the personal information collected through cookies, including:
- The right to access the information we hold about you
- The right to request correction or deletion of your information
- The right to restrict or object to our processing of your information
- The right to data portability
- The right to withdraw consent at any time
International Data Transfers
Information collected through cookies may be transferred to, stored, and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. By using our Website, you consent to such transfers.
By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.