Privacy Policy

Last Updated: October 17, 2025

Helthranex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cbede-auth.com and use our educational services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in courses or learning programs
Contact us through email, WhatsApp, or Telegram
Subscribe to newsletters or promotional materials
Participate in surveys or feedback forms

This information may include:

Full name
Email address
Phone number
Mailing address
Payment information
Educational background and preferences
Profile information and learning history

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address and device information
Browser type and version
Operating system
Pages visited and time spent on pages
Referral sources
Cookies and similar tracking technologies

1.3 Educational Data

We collect information related to your learning activities:

Course enrollment and completion records
Assessment scores and progress tracking
Attendance in live sessions
Interaction with instructors and other learners
Learning path preferences and recommendations

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our educational services
To process registrations and manage your account
To facilitate course enrollment and track learning progress
To personalize your learning experience and recommend content
To process payments and prevent fraudulent transactions
To communicate with you about courses, updates, and support
To send promotional materials and newsletters (with your consent)
To conduct research and analysis to improve our services
To respond to inquiries and provide customer support
To comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Payment processing
Email delivery and communication services
Cloud hosting and data storage
Analytics and performance monitoring
Customer support tools

3.2 Instructors and Educational Partners

We may share relevant information with instructors and educational partners to facilitate your learning experience, including course progress, attendance records, and assessment results.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication procedures
Secure payment processing systems
Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

The nature and sensitivity of the information
The purposes for which we process the information
Legal and regulatory requirements
Our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.3 Deletion

You may request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

6.4 Opt-Out of Marketing

You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us directly.

6.5 Cookie Preferences

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

6.6 Do Not Track

Some browsers have a Do Not Track feature. We do not currently respond to Do Not Track signals.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website performance and functionality
Deliver relevant content and advertisements

Types of Cookies We Use:

Essential Cookies: Required for the website to function properly
Performance Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and choices
Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but please note that disabling certain cookies may limit your ability to use some features of our website.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

For users between 13 and 18 years of age, we recommend that parents or guardians supervise their use of our services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make material changes to this Privacy Policy, we will provide notice through our website or by other means, such as email, prior to the changes taking effect.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Helthranex

12th St - Khalifa City - Sector 32
Abu Dhabi
United Arab Emirates

Email: info@cbede-auth.com

WhatsApp: +971 9236 0059

Telegram: +971 9236 0059

13. Your Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.